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How to extract header information from an email

The header information is where we find out the details of the person sending the email.

If you've received a phishing email or other email scam, we might ask you to send the header information of the email to us for analysis. The header information is where we find out the details of the person sending the email.

Below are the steps to extract header information from common mail clients.

Gmail

  1. Open the email message.
  2. Click the down arrow next to the Reply button in the upper-right hand corner of the email message.
  3. Click Show Original
  4. Copy and paste the information you see into an email  to CERT NZ.

Outlook

In Outlook 2016, 2013, or 2010:

  1. In an open email mesage, click the File tab.
  2. On the Info tab, click Properties. The header information appears in the Internet headers box.
  3. Copy and paste the header information into an email to CERT NZ.

AppleMail

  1. Choose Mail > Preferences, click Viewing, then select 'Show additional message headers'
  2. Copy and paste the header information into an email to CERT NZ.

Xtra (Spark)

  1. Open the email message.
  2. Click the three horizontal lines next to the Delete button in the upper-right hand corner of the email message.
  3. Click View source.
  4. Copy and paste the information you see into an email to CERT NZ.