Breadcrumbs
Contact us
Contact CERT NZ if you have feedback or a general enquiry.
If you or someone else is in immediate danger or a crime is being committed, call 111 now.
Report an incident
If you’d like to report a cyber security issue, use our online tool rather than sending us an email.
Report an issue — businesses and individuals
Report an issue — IT specialists
Note: the call centre is operating under heavily reduced capacity at the moment. Please report online whenever possible
If you'd like assistance completing the form, call us:
- in New Zealand, call us on 0800 CERT NZ (0800 2378 69)
- from overseas, call +64 3 966 6295.
Calling us is free within New Zealand. We’re open 7am to 7pm, Monday to Friday, and we’re closed on public holidays.
NZ public holidays External Link
Media enquiries
For media enquiries, email our media desk at media@mbie.govt.nz or call the MBIE media team on 027 442 2141.
Get updates
You can also follow us on Twitter — we're @CERTNZ External Link
Report a vulnerability
If you're reporting a vulnerability about someone else's product, see our vulnerability information:
If you're reporting a vulnerability about CERT NZ, you can find details of our PGP fingerprint, email address and vulnerability reporting policy in our security.txt file at https://www.cert.govt.nz/.well-known/security.txt
Post us feedback
Our postal address is:
CERT NZ
PO Box 1473
Wellington 6140.
General queries
For general queries, email us at the address below. Please do not report any incident data or share personal information via this email address.