Report COVID-19 vaccine scams or misinformation

It’s important to stay safe during the COVID-19 vaccine roll out.

COVID-19 is a hot topic at the moment, and some may use it as an opportunity to scam people or spread inaccurate information.

Help us stop these campaigns. If you have experienced or are aware of COVID-19 scams or misinformation, please email us with all the details you have through the link below.

Report it (covid@ops.cert.govt.nz)

Reporting a COVID-19 scam

For email scams please:

  • Forward the original email, including any attachments (screenshots are not very helpful – but fine if that is all that is possible). This will allow us to investigate any hyperlinks etc.
  • Include any further details you’re aware of regarding the scam.

Once you have done this, you can block the sender and delete the email from your system. We will come back to you with further advice.

For phone scams please include:

  • the telephone number the call came from (if possible)
  • the telephone number of the person who received the call (this will be treated in confidence)
  • the date and time of the call
  • a brief explanation of what the caller said

Read more about COVID-19 scams

Reporting COVID-19 misinformation

Stopping the spread of mis and disinformation about the COVID-19 vaccine will limit any potential confusion for New Zealanders and help them to make informed decisions about the vaccine.

If possible,

  • Send us the link of the website if the content is online.
  • If you see COVID-19 misinformation on social media, report it to the platform (for example, Facebook or Twitter).
  • If it is a physical item, such as a leaflet, email us a photograph and if possible details of how you received it.
  • Include when you received the item and where it came from.

Read more about misinformation in relation to COVID-19