We will continue to operate as New Zealand moves through the different alert levels for COVID-19. Whether New Zealand is in Alert Levels 1, 2, 3 or 4, CERT NZ will continue to support New Zealanders impacted by cyber security incidents and issues.
As our workforce moves to a new way of working, the service we can offer to New Zealanders will also change.
We will prioritise the most critical cyber security incidents. This will mean that cyber security incidents that are less urgent may have delays in receiving responses to their incidents. If you're unsure, report and we'll triage your ticket and respond accordingly.
The best way to report to CERT NZ is via our online form. Please do not call our contact centre.
We will continue to support New Zealanders as we can, and we appreciate the patience of people reporting to us during this time.
In times of change, there's often misinformation or the opportunity for scams. Look to official sources for advice: