Contact us

Contact CERT NZ if you have feedback or a general enquiry.

By phone

If you or someone else is in immediate danger or a crime is being committed, call 111 now.

  • In New Zealand, call us on 0800 CERT NZ (0800 2378 69).
  • From overseas, call +64 3 966 6295

Calling us is free within New Zealand. We’re open 7am to 7pm, Monday to Friday, and we’re closed on public holidays.

NZ public holidays External Link

By email

If you’d like to report a cyber security issue, use our online tool rather than sending us an email.

Report an issue — businesses and individuals

Report an issue — IT specialists

By post

Our postal address is:

PO Box 1473
Wellington 6140.

Media enquiries

For media enquiries, email our media desk at or call the MBIE media team on 027 442 2141.

Social media

You can also follow us on Twitter — we're @CERTNZ External Link


You can find details of our PGP fingerprint, email address and vulnerability reporting policy in our security.txt file at